Ridgeland Campus Cafe

Ridgeland Campus Cafe

A small business mobile app

A small business mobile app

A small business mobile app

Objective

Design a mobile app for a start-up business

My Role

  • User research

  • User Personas

  • Empathy map

  • User Journey

  • Mobile app wireframes

  • Low fidelity prototype

  • User testing prototype

Tools

Figma

Microsoft teams

Mockup

Powerpoint

Google forms

Figma

Microsoft teams

Mockup

Powerpoint

Google forms

Team

Solo project

Duration

2 months

Patrons of the Ridgeland Campus Cafe experience long wait times during peak hours.

Research shows inaccessible menus and limited ordering opportunities lead to long wait times.

The Challenge

The Challenge

The Challenge

"I need a convenient way to order ahead."

"Waiting in line is stressing me out because I don't want to be late for class."

Running to class

"It would be faster if people could see the menu and decide before they get to the counter."

"I need a convenient way to order ahead."

"Waiting in line is stressing me out because I don't want to be late for class."

Running to class

"It would be faster if people could see the menu and decide before they get to the counter."

Patrons of the Ridgeland Campus Cafe experience long wait times during peak hours.

Research shows inaccessible menus and limited ordering opportunities lead to long wait times.

How might we streamline ordering and reduce wait time?

How might we streamline ordering and reduce wait time?

"I need a convenient way to order ahead."

"It would be faster if people could see the menu and decide before they get to the counter."

"Waiting in line is stressing me out because I don't want to be late for class."

Running to class

"I need a convenient way to order ahead."

"It would be faster if people could see the menu and decide before they get to the counter."

"Waiting in line is stressing me out because I don't want to be late for class."

Running to class

The Solution

The mobile app allows customers to view the menu and place an order.

The cafe can project business and adjust resources.

Business increases by 40% while costs are reduced by 15%.

The mobile app allows customers to view the menu and place an order.

The cafe can project business and adjust resources.

Business increases by 40% while costs are reduced by 15%.

Key Features

Key Features

Navigation

Navigation

Navigation

Navigation is simple and convenient. The buttons are large and easy to use for customers on the go and in a rush, avoiding accidental clicks.

Navigation is simple and convenient. The buttons are large and easy to use for customers on the go and in a rush, avoiding accidental clicks.

Customizing

Customizing

Customizing

Product and order customization is easy and inviting. Favorite items can be saved for even quicker ordering in the future.

Product and order customization is easy and inviting. Favorite items can be saved for even quicker ordering in the future.

User Testing

Color & Consistency

Users were overwhelmed and confused by the amount of color and icon size and placement inconsistency. I reduced the use of color and standardized the size and placement of icons.

Before After

Before After

Color & Consistency

Color & Consistency

Users were overwhelmed and confused by the amount of color and icon size and placement inconsistency. I reduced the use of color, and standardized the size and placement of icons.

Users were overwhelmed and confused by the amount of color and icon size and placement inconsistency. I reduced the use of color and standardized the size and placement of icons.

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